No. Customs & duties fees/charges are subject to your respective country's regulations. The buyer is fully responsible for that. Unless it is a special occasion for a gift. In that case contact us before you order support@leathermerchant.shop or simply open the chat box on our website to get in touch with us.

For the time being, if you are a resident of Canada, you do not have to pay any taxes.

We try to take the most realistic photos of our products. Sometimes, lighting conditions, screen and other factors such as leather material is difficult to capture.

We ship from Toronto, ON, Canada for everything that's ready-stock. Items that are handade from scratch such as custom watch straps are shipped directly from our workshop from Vietnam to your door using Fedex Priority.

Please allow 1-2 business days to process an order. Once proccesed, you will have your tracking number emailed to you.

If you couldn't find anything regarding shipping. Check out our shipping section.

If you still can't find a solution, feel free to reach out to us via the chat box on our website for further assistance.

Please bare in mind that sometimes transportation companies may be affected by extreme weather conditions, holidays, or excessive volumes in processing warehouses. This may cause your shipment to be delayed. Don't worry, your product will arrive to you safely.

Please refer everything else to "SUPPORT" located at the bottom of the website.